DR. PC Customer Information

Privacy Policy

This policy explains how DR. PC collects, uses and protects information when customers browse the website, place an order, request a repair or contact our team.

Last updated: July 2026

Information we may collect

We may collect information necessary to provide our products and services, including:

  • Name, telephone number and email address.
  • Billing, delivery and account information.
  • Order, payment-status and product information.
  • Repair details, device information and customer messages.
  • Technical information used for security, cookies and website performance.

How information is used

Customer information may be used to:

  • Process and confirm orders.
  • Arrange delivery across Lebanon.
  • Provide repairs and communicate service updates.
  • Respond to questions and customer-support requests.
  • Maintain customer accounts and improve website performance.
  • Meet legitimate accounting, security and legal requirements.

Payments and cookies

DR. PC currently accepts cash on delivery for website orders. Where third-party payment services are introduced, payment information may be processed by those providers.

The website may use essential cookies for the shopping cart, customer accounts, security, preferences and website performance. Analytics or marketing cookies may be used when enabled.

Sharing and protection

Necessary information may be shared with delivery companies, website-service providers, payment providers or authorities when required. DR. PC does not sell customer information.

Reasonable technical and organisational measures are used to protect customer information, although no online service can guarantee complete security.

Your requests

You may contact DR. PC to request access to, correction of or deletion of personal information, where applicable and subject to legitimate business, accounting and legal requirements.

Email: sales@drpcsales.com

Need assistance?

Contact the DR. PC team

Ask about an order, delivery, return, warranty or repair before taking further action.